Cloud Services
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PaaS
A service provider offers access to a cloud-based environment in which users can build and deliver applications. The provider supplies underlying infrastructure.

IaaS
A vendor provides clients pay-as-you-go access to storage, networking, servers and other computing resources in the cloud.
SaaS
A service provider delivers software and applications through the internet. Users subscribe to the software and access it via the web or vendor APIs.
Site Reliability Engineering
Site Reliability Engineering (SRE) is the emergent cloud approach to operations and seeks to fix issues by use of software engineering and automation solutions.
Customer Reliability Engineering
Customer Reliability Engineering (CRE) is a practice that was initiated by Google in 2016, following the success and value brought by their Site Reliability Engineering (SRE) team.
AIOps
AIOps (application of Artificial Intelligence to IT Operations) is a key use case for performance analysis, using AI and machine learning to rapidly gather and analyze vast amounts of event data to identify the root cause of an issue.
AWS
Amazon web service is a platform that offers flexible, reliable, scalable, easy-to-use and cost-effective cloud computing solutions.
Azure
Azure, formerly known as Windows Azure, is Microsoft's public cloud computing platform. It provides a range of cloud services, including compute, analytics, storage and networking.
GCP
Google Cloud Platform (GCP), offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search, Gmail, file storage, and YouTube
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